Returns & Exchanges
At Costumes, we want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel and accessories. Please ensure items are returned in their original packaging with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return request process and secure it to your package.
- 3.Pack and Ship
Place the items in their original box or a sturdy mailer, ensuring all original tags are intact, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your returned items, we will issue a refund to your original payment method within 5-7 business days.